Frequently Asked QR Code Related Questions

Why doesn't my QR code scan?

The scannability of the QR Code depends on many factors, such as color, size, shapes, logo size and background used.
Make sure the QR code data color is the contrast of the background color. You may have to play around adjusting the shapes and sizes and check if the QR Code is scannable before printing it.

However, there are some combinations of Body and Eye shapes that make the QR Codes get scanned a little faster. A square-shaped Eye-Frame Type helps to scan much faster (point 2 in the image below).

Please see the image below under the SHAPES section on QR Code Studio:



The second most common factor is a large logo size. You may adjust the logo size to make sure there are enough data points exposed in your QR Code. Please check the image below:

There are many other factors that can affect the scannability of your QR code. Please check them here how to fix your scanning problems. After all the common mistakes that can happen are covered, you may reach out to us if your issue doesn't get resolved. 

We recommend you test scan your codes a few times before printing them for production.

Does QR code chimp offers free trial?

We offer a free forever plan, which you may utilize for personal needs. If you are a small business or agency you may try our paid plans based on your needs. We have 20 days refund policy on your first purchase, so you may buy without worry.